Training & Coaching
You’ve set bold goals and high expectations for your teams.
Do they have the skills it takes to make them a reality?
Guidance Specifically For Startups & Scaleups
You’ve got a growing and soon-to-be mighty team working to build your client roster, hit development milestones and navigate the complex worlds of getting to market and growing the business. And they need skills.
Sales Teams
Young, enthusiastic and perhaps without many years of experience under their belts…they need help building their foundational commercial skills and owning the entire process from prospecting to signature. Including that pesky negotiation bit.
Even senior account executives need to polish their skills. And you need a repeatable, professional, effective strategy that helps you avoid all those last-minute, late-night escalations to the CEO to get things over the line.
Customer Success Teams
All those hard won logos? Let’s keep them. Or, let’s grow that revenue each and every cycle so we’re showing marvellous stats to the folks (ahem…investors) who are watching. Even better…let’s turn each of them into evangelists who are referring new clients so that we’re able to expand without pumping quite as much energy into outbound prospecting.
Product Development/Product Management/Marketing/Human Resources/Finance
Ah yes. The forgotten commercial folk. Anyone who interacts with anyone (internally or externally) needs to be able to communicate and persuade effectively. They may not be signing the big deals like the AEs are…but if your HR team can shave a few % off a recruitment service contract? Excellent. Marketing can tap into the great feedback from Sales so the teams work together instead of being at odds? Perfection. Product Development comes in under budget and on time allowing you to hit commitments to customers? Yes. Please.
How we work together
Masterclasses
1/2 Day sessions, delivered in person or remotely. Customized to hit your specific needs based on industry, stage and your team’s advance feedback via a pre-masterclass questionnaire. A mix of negotiation theory, commercial best practices and interactive exercises to help attendees lock in their new skills.
1-to-1 Coaching
This is where the magic happens. Following the Masterclass, each member of the team gets a 1-hour private coaching session to work on their specific challenges, frustrations and skill development. There are some questions you’ll ask in a group setting. Some weaknesses you’ll reveal. But away from the audience of peers and managers is where your team can be candid, vulnerable and really get to the root of what they’re struggling with in building client relationships, landing deals, or interacting with colleagues…that’s what makes change possible.
Interested? Let’s explore what training and coaching could look like for your team.
'Devon conducted an excellent negotiations training session for our staff that was dynamic, engaging, and imparted immediately implementable skills to the workshop participants. We greatly benefitted from Devon’s world-class expertise in negotiations and are grateful for the new skills learned.'
- Ricardo A. Castro, General Counsel, Clinton Foundation
Frequently Asked Questions
Where are you based? How will we work together?
I’m based in Paris, France and work with clients around the world. Masterclasses can be delivered in person at your conference, retreat or mastermind event - or adapted for a webinar format. Speaking rates for in person engagements include a flat rate travel fee.
I like your style, but my company is quite traditional and corporate. Are you a safe pair of hands?
My negotiation stripes were earned in a very traditional corporate environment in the aerospace industry. The suits, the ties, the multi-million dollar deals with everyone and their cousin signing off on the final contract. I understand how negotiators can struggle to succeed in that type of environment, and the uphill battle employees and leaders face when it comes to exerting influence and getting the results they need. I bring all of my lessons learned to the table with my clients, with the utmost of professionalism. Past clients have included JPMorgan Chase and Rolls-Royce - so I have the corporate chops.
