12 Questions That Will Earn You Raving Fans

I want you to think back to your last few client conversations. How much of that conversation was you talking? And how much of that conversation was you asking questions? Hmmmmm… chances are that your ratio of answering : asking is skewing towards the former, rather than the latter.

Asking great questions is especially useful during the negotiation phase of a client relationship – but don’t dismiss the power of a few well-placed queries at other points in that relationship.

Today, we’re taking a look at the questions you should be asking to ensure great results with clients.

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Strengthen Your Client Relationships With Straight Talk

Telling fibs or half-truths gets you into a bunch of totally avoidable trouble. Not to mention the blow to your credibility when you’re caught. But what about keeping your mouth shut and not telling a client the truth about their sub-par copy or grainy, blah profile picture? Not sharing that insight means that you’re not doing your job – so it’s time to spill the beans, and give that straight talk…with a smile.

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The Inside Scoop: What It’s Like To Work With A Negotiation Consultant

We all know what to expect when we go to the salon. A shampoo, a cut, a nice sleek blowdry. Pretty much the same everywhere you go. Working with a business coach or consultant is less straight-forward. Skills, talents and personalities mean that from one pro to the next you could be signing up for a totally different experience. And that’s the best part! Read on for a front row seat to what it’s like when you and I work together.

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Foolproof Tips for Setting Your Prices

You’re launching a new service or product. Or you’re gearing up to raise your current prices. Yay! Putting your finger on what that price tag will say can be tricky. Too low and you’re working for peanuts. Too high and all you’re gonna hear is crickets. It’s time to ditch the second-guessing, nail your best price, and get down to business doing what you do best – delighting your clients.

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Contract Red Flags You Can't Afford To Ignore

Ever get butterflies in your stomach, but aren’t sure why? Or the hairs on the back of your neck stand up on end? It could be love, or a full moon…or it could be your entrepreneur intuition kicking in and telling you to think twice. Over the years, I’ve honed my Spidey Senses when it comes to contracts that are going to be more trouble than their worth – and today I’m sharing my Top 3 Contract Red Flags.

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Increase Your Prices - Without The Panic

Clients love your work. You deliver amazing results - time and time again. You're owning that value with a giant 'Heck ya!' and are gearing up to increase your prices accordingly. There's just one thing that stands between you and the payday of your dreams...having the price increase conversation with your clients. Take a deep breath, read on, and get ready to learn how to ace those calls. 

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